Terms & Conditions

The following Terms and Conditions apply to all transactions on the Online-Cosmetics web site, please scroll through this screen, read them carefully and print a copy for your future reference.

Pricing & Availability

All product prices are ex-warehouse and are in UK sterling (£) + TAX at the current UK rate and exclusive of delivery. We reserve the right to change any advertised price before accepting an order. Prices with a marked United Kingdom recommended retail price (UK RRP) refer to prices the manufacturer recommends goods are sold at in the UK market, or prices that retailers within the UK market are currently offering the same product. All products are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you may be offered an alternative or given a refund for the unavailable product(s).
There is a minimum order value of £100.00 excluding VAT & Delivery. We do not supply part cartons.
New stock arrives daily but we do not operate a back order system. Orders placed for items out of stock will be delivered short and called complete. If you wish to receive an email of new arrivals please inform our sales staff and this will be arranged.

Discounts

Discounts for volume purchases are available on selected products, please contact us for further details. No retrospective discount will be given.

Authenticity

Online-Cosmetics guarantee that all advertised products are 100% genuine, but to find the best prices for our customers Online-Cosmetics may occasionally sell stock originally intended for sale in other countries around the world, this means that trade names of products and packaging of products may differ from those on sale in the UK.

Products Details

Some products may have an associated image or photo, these are for reference only and should be considered illustrative. In the case of unboxed items or testers the price of the equivalent regular goods may be shown for reference only. We do not supply any testers free of charge. Testers are the regular products quite often in a bottle / packaging marked as a tester. Some items may also be marked not for individual sale. By submitting your order to Online-Cosmetics, you are confirming that you are aware of this fact and do not consider this to be a problem with ordering that product. We make every effort try to ensure all products marked as such are identified on the system.

Delivery

Online-Cosmetics aim to dispatch orders within 48 hours of cleared funds. Online-Cosmetics use a variety of secure carriers including our own vehicles for delivery within the UK. A signature will be required on delivery of the goods for all orders. Please make sure someone will be available to sign for parcels on delivery. You will be charged our standard UK Mainland charge of £7.95 for the first 20kg's at the checkout. If any further carriage costs are incurred you will be contacted by us for payment.

VAT

VAT at the current UK rate is applicable to all  orders.

Returns

Online-Cosmetics do not accept orders on a sale or return basis. However if a product is faulty or damaged please contact us by phone within 7 working days of delivery.

Ordering

Online-Cosmetics supply to wholesale and retail customers who have trade accounts and have been assigned login and password details.

Once your order has been received it will be picked and despatched as required by yourselves and you will be invoiced for payment in accordance with your credit terms. If you do not have a credit account then you will be contacted for your credit / debit card details by us so that payment can be made. Other payment options are by cheque or bank transfer, please contact us to arrange these once your order has been submitted.